Returns & Exchanges

At Lineage Provisions, we take pride in the quality of our artisanal products. Due to the perishable nature of our food items, we offer a satisfaction guarantee to ensure you are completely happy with your order.

Return Process

• 1.
  Contact Support

  Reach out to our customer care team within 7 days of receiving your order if there is an issue with your items.

• 2.
  Provide Documentation

  Please include your order number and clear photos of any damaged packaging or product quality concerns for our review.

• 3.
  Evaluation

  Our team will evaluate your request within 48 hours to determine if a replacement or a full refund is appropriate.

• 4.
  Resolution

  Once approved, replacements are shipped immediately, or a credit is issued to your original payment method within 5-7 business days.